Deputy Store Manager - Mafikeng

Purpose and overall relevance for the organization

Ensures that overall sales and profitability goals for the store are met. Provides training to all associates, assists the store manager in staff development and succession planning, oversees the daily operation of the store, and assures compliance with adidas retail policies and procedures.

Key responsibilities

• Support the store manager by implementing and maintaining a staff structure that minimizes payroll expenses and increases productivity using sales ratio performance balance.
• Assist the store manager in evaluating employee performance, identifying talent and training needs, and handling employee concerns in compliance with policies.
• Complete or assist with documentation associated with applicants, new hires, and payroll.
• Use customer service, training, educational tools, and communication to develop staff in relation to adidas retail goals.
• Maintain personnel files and confidentiality of adidas retail operating information.
• Ensure adherence to company systems, procedures, legal statutes, safety guidelines, and visual presentation guidelines.
• Implement security procedures, including shrinkage control and safety inspections.
• Assist with merchandising, advertising, and promotional programs to support store sales and marketing goals.
• Resolve customer complaints.
• Assist in maintaining inventory levels by communicating product overages and shortages to the store manager.
• Assist the store manager with planning, organization, control, and auditing of store operations.
• Perform other duties as assigned.

Knowledge, skills and abilities

• Ability to read and interpret safety rules, operating instructions, maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
• Ability to calculate discounts, interest, commissions, percentages, and other figures.
• Ability to use MS Word, Excel, Outlook, and point-of-sale systems.
• Effective written and oral English communication skills.
• Good judgment, decision-making, presentation, supervision, and communication skills.
• Ability to attend work regularly and predictably.

Key relationships

Consumers, peers, key retail support functions such as Marketing Activations, Visual Merchandising, Operations, vendors, and support functions.

Minimum qualifications

• Matric Certificate.
• Minimum two years of experience in a leadership role.
• Four or more years of retail experience.

adidas culture

adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company emphasizes diversity, equity, and inclusion as part of its culture and talent processes.