Deputy Store Manager - Hazyview

Purpose and overall relevance for the organization

Ensures that overall sales and profitability goals for the store are met. Provides training to all associates, assists the store manager in staff development and succession planning, and oversees daily store operations in compliance with adidas retail policies and procedures.

Key responsibilities

• Support the store manager by implementing and maintaining a staff structure that minimizes payroll expenses and increases productivity.
• Evaluate employee performance, identify talent and training needs, and support staff development.
• Manage employee relations matters and ensure timely, consistent handling of employee concerns in compliance with policies.
• Assist with documentation for applicants, new hires, and payroll.
• Use customer service, training, educational tools, and communication to develop staff in line with adidas retail goals.
• Maintain personnel files and ensure adherence to company systems and procedures.
• Maintain confidentiality of adidas retail operating information.
• Ensure compliance with legal statutes and safety guidelines.
• Develop skills through daily interaction with store management and outside training to support promotion to the next level.
• Ensure adherence to adidas visual presentation guidelines.
• Implement security procedures, including shrinkage control and safety inspections.
• Assist with merchandising, advertising, and promotional programs.
• Resolve customer complaints.
• Assist with inventory management by communicating product overages and shortages to the store manager.
• Assist in maintaining management systems for planning, organization, control, and auditing of store operations.
• Perform other duties as assigned.

Knowledge, skills, and abilities

• Ability to read and interpret safety rules, operating instructions, maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Effective verbal communication with customers and employees.
• Ability to calculate discounts, interest, commissions, and percentages.
• Ability to interpret written, oral, diagram, and schedule-based instructions.
• Proficiency with Microsoft Word, Excel, Outlook, and point-of-sale systems.
• Effective written and oral English communication skills.
• Good judgment and decision-making skills.
• Ability to present effectively to moderate-sized groups.
• Reliable and predictable attendance.
• Knowledge of supervising others.

Key relationships

Consumers, peers, key retail support functions such as Marketing Activations, Visual Merchandising, Operations, vendors, and support functions.

Minimum qualifications

• Matric Certificate.
• Minimum 2 years of experience in a leadership role.
• 4+ years of retail experience.

Culture

adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company emphasizes diversity, equity, and inclusion as part of its culture and talent processes.