Deputy Store Manager

Purpose & Impact on Organization

You contribute to store profitability by meeting or exceeding sales and profit targets, managing store resources to provide a leading consumer experience, and driving the proper execution of established policies, procedures, initiatives, and directives.

Key Responsibilities

• Support the Store Manager with the commercial success of the store by analyzing sales data, making commercial decisions to increase net sales and KPIs, addressing improvement areas, leading service standards, scheduling the team, and ensuring legal and financial integrity.
• Be a brand advocate by consistently exhibiting confidence, collaboration, and creativity.
• Ensure in-store brand execution according to established standards and directives.
• Ensure all team members are trained on foundational, seasonal brand, and product knowledge.
• Lead and coach the team on digital and omnichannel sales tools and the digital consumer journey.
• Manage store operations systematically and efficiently according to established policies and procedures.
• Ensure visual merchandising, in-store communication, housekeeping, and loss prevention standards are consistently executed.
• Ensure merchandise deliveries are processed on the day they arrive and that products are available and accessible to customers.
• Ensure cash register transactions are processed quickly and accurately.
• Maintain a safe and productive shopping and working environment.
• Take ownership of store KPIs, maximize sales, minimize loss, monitor competitors, and implement operational improvements.
• Collaborate respectfully with team members and contribute to an inclusive, welcoming workplace.
• Manage recruitment and training of store team members.
• Ensure HR policies and procedures are followed.
• Create a high-performance culture through clear expectations, performance analysis, prompt feedback, and development of strong performers.
• Complete applicable training programs and apply the learning on the job.

Minimum Qualifications

• Minimum 18 months of experience in a sports and/or fashion customer- and commercial-focused retail environment.
• Minimum 12 months of supervisory or team leader experience.
• Intermediate numeracy and literacy and advanced verbal communication skills.
• Fluency in English.

Culture and Inclusion

Adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company emphasizes diversity, equity, and inclusion as part of its culture and talent processes.