NIKE, Inc. is looking for a Department Manager, referred to as a Coach, to lead and inspire a team at the Nike Factory Store North Bronx in Bronx, New York.
As a Department Manager, you will be the face of NIKE, guiding customers, coaching your team, and delivering excellent customer service in a high-volume, fast-paced retail environment. You will implement Nike’s Service Principles, represent the brand and community, and create an inclusive and supportive team culture.
You will lead store growth strategies, build community partnerships, and provide encouragement and leadership to customers, communities, and colleagues.
Qualifications
- Three years of customer-facing retail or hospitality experience
- One year of leadership experience
- Demonstrated ability to recruit, build, and lead high-performing teams
- Proficiency in Microsoft Office and retail business systems
- Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations
- Proven ability to use tools for conflict resolution, employee coaching, and counseling
- Ability to work mornings, weekends, nights, and holidays as needed
Responsibilities
- Lead a team and keep store functions running seamlessly
- Attract, assess, and onboard future teammates
- Equip store employees with the tools needed for their daily responsibilities
- Lead store team and business results, including budgeting, planning, customer service, sales, people leadership, and management
- Manage the product life cycle from the stockroom through visual merchandising and the sales floor
Compensation and benefits
The hourly rate ranges from $32.08 to $48.12. Actual pay varies based on location, qualifications, skills, and experience.
- Medical, dental, and vision insurance
- Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
- 401(k) Plan, CERA, employee assistance, mental and emotional health, financial coaching and education, child development support, and caregiving benefits starting on the day of hire
- Accrued paid time off and holiday pay
- Employee Stock Purchase Plan
- Nike, Converse, and Jordan discounts of up to 50%
- Education programs and career development opportunities
This is a full-time position requiring 34–40 hours per week, including nights and weekends. NIKE, Inc. is an equal opportunity employer.