Department Manager – Nike House of Innovation

Behind every great team is a great coach. As a Department Manager at the Nike House of Innovation in NYC, you will lead, coach, and inspire your team to deliver exceptional customer experiences while supporting store growth and community partnerships.

Position Details

• Location: Nike House of Innovation – NYC, New York, NY
• Hours: Full-time, 34–40 hours per week, including nights and weekends
• Hourly rate: $32.08–$48.12, depending on location, qualifications, skills, and experience

Responsibilities

• Lead a team and ensure store functions run seamlessly.
• Attract, assess, and onboard future teammates.
• Equip store employees with the tools needed for their daily responsibilities.
• Lead team and business results, including budgeting, planning, customer service, sales, people leadership, and management.
• Manage the product life cycle from the stockroom to visual merchandising and the sales floor.
• Train your team and implement Nike Service Principles while representing Nike’s culture, brand, community, and commitment to sport.

Qualifications

• Three years of customer-facing retail or hospitality experience.
• One year of leadership experience.
• Demonstrated ability to recruit, build, and lead high-performing teams.
• Proficiency in Microsoft Office and retail business systems.
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.
• Ability to use tools for conflict resolution and employee coaching and counseling.
• Availability to work mornings, weekends, nights, and holidays as needed.

Benefits

• Medical, dental, and vision insurance.
• Health Savings and Flexible Savings Accounts after 12 months of continuous employment.
• 401(k), CERA, employee assistance, mental and emotional health, financial coaching, education, child development, and caregiving benefits.
• Paid time off and holiday pay.
• Discounted Nike stock through the Employee Stock Purchase Plan.
• Nike, Converse, and Jordan discounts of up to 50% for employees and their families.

NIKE, Inc. is an equal opportunity employer offering a diverse, inclusive culture and opportunities for professional development.