Job Description
Behind every great team is a great coach. That’s why when you join us as a Department Manager, we refer to you as a Coach.
As a Nike Department Manager, you’re the face of NIKE. You’ll work in a high-volume, fast-paced environment, helping customers make the best decisions for them while leading your team to deliver exceptional service. You’ll train your team, implement Nike’s Service Principles, and represent the company’s culture of sport, the NIKE brand, your colleagues, and your community.
You’ll lead, coach, and inspire your team to deliver the best experience for customers while ensuring team members feel included and supported. You’ll use your retail expertise to drive store growth strategies and build community partnerships.
Qualifications
- Three years of customer-facing retail or hospitality experience
- One year of leadership experience
- Demonstrated ability to recruit, build, and lead high-performing teams
- Proficiency in Microsoft Office and retail business systems
- Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations
- Proven ability to use tools for conflict resolution and employee coaching and counseling
- Ability to work mornings, weekends, nights, and holidays as needed
Responsibilities
- Lead a team that keeps store functions running seamlessly
- Staff the store by attracting, assessing, and onboarding future teammates
- Equip store employees with the tools needed to succeed
- Lead the store team and business results, including budgeting, planning, customer service, sales, and people leadership
- Manage the product life cycle from the stockroom to visual merchandising and the sales floor
Benefits
- Medical, dental, and vision insurance
- Health savings and flexible savings accounts after 12 months of continuous employment
- 401(k) plan, CERA, employee assistance, mental and emotional health support, financial coaching and education, child development support, and caregiving benefits starting on the day you’re hired
- Accrued paid time off and holiday pay
- Discounted Nike stock through the Employee Stock Purchase Plan
- Employee assistance support for you and your family
- Discounts for you and your family from Nike, Converse, and Jordan of up to 50% off
NIKE, Inc. is committed to employing a diverse workforce and is an equal opportunity employer.