Company Description
Sopra Steria is a major technology player in Europe with 51,000 employees in nearly 30 countries. The company provides consulting, digital services, and solutions that help clients drive digital transformation.
Job Description
Experience: 2 to 4 years
Location: Noida
Engineering graduate, preferably B.E. or B.Tech in Information Technology or Computer Engineering.
- Work in a security operations environment or IT operations environment such as a data centre, SOC, or NOC.
- Ensure threats in customer environments are detected and notified in a timely manner.
- Apply a good understanding of the MITRE Framework.
- Review incidents to ensure compliance with standard operating procedures.
- Provide training and feedback to Security Analysts.
- Identify and execute continuous improvements in monitoring, threat scenarios, and operating procedures.
- Interact with customers regarding service deliverables, queries, and improvements.
- Contribute to MSSP services.
- Perform root cause analysis for errors or deficiencies in monitoring services.
- Review alerts for relevancy and urgency and create incident tickets.
- Maintain knowledge of the protection of personally identifiable information and GDPR.
Skills
- Very good English verbal and written communication skills.
- Good understanding of networking concepts and operating systems.
- Good understanding of customer infrastructure components including proxies, firewalls, and antivirus systems.
- Technical capability to assist and guide Analysts.
- Hands-on understanding of SentinelOne IR, ServiceNow, Microsoft Defender, and CrowdStrike.
- Ability to learn new skills, adopt new technologies, and work collaboratively in an international context.
- Ability to work in complex environments with attention to quality and detail.
- Ability to analyse varied contexts and manage customer confidentiality.
- Knowledge of basic ITIL practices.
Qualifications
Engineering graduate, preferably B.E. or B.Tech in Information Technology or Computer Engineering.
At least three preferred certifications from the following:
- AZ-900: Azure Fundamentals
- SC-900: Microsoft Security, Compliance, and Identity Fundamentals
- SC-200: Microsoft Security Operations Analyst
- BLT1: Blue Team Level 1
- CompTIA Security Analyst CySA+
Additional Information
Support hours are 24x7. Sopra Steria is committed to an inclusive and respectful work environment. All positions are open to people with disabilities.