CACEIS

Client Operations Officer, Reconciliation M/F

CACEIS

Putrajaya, Malaysia (On-site)

Job Type Permanent contract
Experience 0-2 years
Posted 2 weeks 4 days ago
On-site 0-2 years Level

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe.

The incumbent is responsible for the day-to-day processing of reconciliations, including asset and cash accounts, via NXG to ensure that positions between the ledger and relevant custodians agree. The role includes investigating reconciliation breaks, performing root cause analysis, maintaining accurate data, and delivering high-quality services to external and internal clients.

The team supports the Europe region with shift hours of 9:00am–6:00pm or 10:00am–7:00pm. Flexibility is required to support business needs.

What will you do?

  • Review and clear daily or monthly cash and asset reconciliations via the Reconciliations Platform.
  • Maintain, monitor, and resolve query items relating to Global Reconciliations.
  • Conduct first-level investigations of cash and asset breaks and ensure they are assigned to the appropriate departments.
  • Collate and maintain periodic reporting to support client and business needs.
  • Collate and maintain statistical information for internal and client distribution.

What do you need to succeed?

Must-have

  • Banking experience in operations or back office.
  • Good knowledge of reconciliations.
  • Degree or tertiary qualifications.

Nice-to-have

  • PC literacy, including MS Office applications.
  • Flexibility in working hours.
  • Excellent attention to detail.
  • Systems literacy.
  • Ability to work flexibly as part of a team.

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors. All job offers are open to persons with disabilities.

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