Crédit Agricole Immobilier, through the acquisition of Nexity Property Management, has become the leader in institutional property management in France, offering comprehensive support to institutional clients across residential, office and retail assets.
Reporting to the Key Accounts Manager, you will manage the proper operation of technical installations and occupant services.
Main responsibilities
- Manage the technical and regulatory operation of a high-rise building, including operational, safety and compliance requirements.
- Organize, schedule and monitor periodic technical inspections, analyze findings and prepare technical reports with recommendations and action plans.
- Manage technical and occupant-service contracts, including maintenance, security, guarding, regulatory inspections, landscaping and cleaning, as well as utility contracts for electricity, water and gas.
- Ensure regulatory compliance for IGH, ICPE, ERP and ERT sites.
- Collect, analyze and approve regulatory documents submitted by tenants.
- Coordinate control-office interventions and liaise with relevant authorities when required.
- Manage the administrative, financial and contractual monitoring of services, including invoice approval, variance control, billing anomalies, budget commitments and approved spending limits.
- Prepare, consolidate and manage annual budgets and multi-year works plans, considering obsolescence, regulatory compliance, asset value and cost optimization.
- Define technical requirements, prepare estimates and consult suppliers for projects and works.
- Ensure compliance with internal procedures and governance rules.
- Monitor works through completion and handover, including key performance indicators, prevention plans and handover reports.
- Check the technical, regulatory and contractual compliance of suppliers and completed works.
- Carry out move-in and move-out inspections and technical appointments related to asset acquisitions and disposals.
- Participate in building assessments, technical audits, regulatory diagnostics such as energy performance and asbestos assessments, and technical meetings with stakeholders.
- Act as a central coordinator between clients, tenants, suppliers, internal teams and institutional partners.
Profile
You have higher education or equivalent training in real estate, such as business school, university or BTS, and at least six years of successful experience coordinating and managing building-service providers. Previous experience as a Building Manager is preferred.
Skills
- Technical property management in highly regulated environments.
- Knowledge of ICPE, ERP, ERT and IGH environments.
- Multi-stakeholder coordination and supplier management.
- Budgetary and financial management.
- Framework agreement management.
- Rigor, proactivity, prioritization and customer orientation.
- Strong interpersonal skills.
- Microsoft Office 365 and CAFM/GMAO tools; YARDI is an advantage.
- English is optional.
All Crédit Agricole Immobilier positions are open to people with disabilities.