What is the opportunity?
CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe.
As Associate Director in Custody – Tax Operations, you are responsible for building and leading the Tax Services department to ensure smooth operations across multiple markets and deliver CACEIS’ strategy for a global follow-the-sun philosophy.
Region: France
Working hours: 9:00 AM – 6:00 PM
What will you do?
- Review and submit relevant tax documents and forms to agents to ensure clients’ tax status is up to date and adheres to market requirements.
- Connect with relevant tax authorities and adhere to tax guidelines and rules, ensuring clients’ compliance.
- Design, implement and maintain frameworks for tracking and controlling tax operations processes, identifying opportunities to optimize the operating model.
- Deliver services in line with business objectives, key metrics and organizational goals, leveraging operational data to drive business decisions and team performance.
- Support clients with tax-related queries and engage relevant stakeholders in a timely manner.
- Build a high-performance team by hiring, training and developing employees, providing feedback and conducting semi-annual performance reviews.
- Ensure Business Recovery Planning is conducted and tested regularly.
- Work with peers from other Global Custody locations to shape strategic priorities, operating models, control frameworks, governance and product enhancements.
- Identify, escalate and mitigate risk, conduct and compliance matters collaboratively.
What’s in it for you?
CACEIS offers a comprehensive Total Rewards Program including performance-based bonuses, flexible benefits and competitive compensation, as well as development coaching, a world-class financial services training program and a collaborative culture.
Requirements
- Bachelor’s degree or equivalent.
- Minimum five years of management experience in the asset servicing industry, specifically in tax operations.
- Strong understanding of tax operations in key European and American markets.
- Extensive experience leading a team of eight or more, or grooming multiple junior staff.
- Strong accountability, problem-solving skills and understanding of escalation and controls.
- Excellent English communication skills.
- Strong sense of urgency and results-oriented mindset with empathetic leadership.
- Minimum 11 years of experience.
Nice to have
- Experience in custody operations, including corporate actions, settlements, payments and cash management.
- Emotional intelligence, professionalism and maturity in handling conflicts.
- Strong business and commercial acumen.
- Strong critical thinking and decision-making skills.
CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors. CACEIS is committed to diversity and inclusion, and all job offers are open to persons with disabilities.