Assistant Store Manager adidas - Zagreb Designer Outlet

At adidas, every day is a chance to flip the script. We are creators, makers and doers, helping athletes make a difference in their games, lives and world. Retail is where the adidas brand comes to life, and our stores are the first point of contact with consumers.

Your Role and Impact

As Assistant Store Manager, you will play a key role in driving store performance by supporting the Store Manager in the day-to-day operations and execution of retail standards. You will help create a high-performing, consumer-focused environment by leading the team on the shop floor, ensuring operational excellence and delivering a premium adidas experience.

• Support the Store Manager in overseeing daily store operations, including sales, customer service, replenishment, inventory and compliance.
• Lead by example on the sales floor, ensuring a premium consumer experience and strong service culture.
• Motivate, coach and develop team members to achieve store targets and grow their capabilities.
• Drive execution of store processes and standards to ensure smooth and efficient operations.
• Support recruitment, onboarding and training of new hires.
• Monitor and analyze store KPIs, identifying opportunities to improve performance and profitability.
• Ensure Visual Merchandising standards are maintained in line with brand guidelines.
• Handle challenging interpersonal situations professionally and support a positive team environment.
• Take ownership of specific store responsibilities and lead initiatives in line with business needs.
• Step in for the Store Manager when required.

What We Are Looking For In You

• Minimum 18 months of experience in a retail environment, preferably sports or fashion, including supervisory responsibility or experience as Assistant Store Manager.
• Strong team leadership and coaching skills.
• Solid understanding of retail operations and store processes.
• Strong analytical skills with the ability to interpret KPIs and drive performance.
• Good knowledge of Visual Merchandising principles.
• Excellent communication and interpersonal skills.
• Good knowledge of MS Office.
• Fluent in English.

About adidas

adidas fosters a winning culture based on courage, ownership, innovation, teamplay, integrity and respect. The company is committed to diversity, equity and inclusion and to developing people who reflect the diversity of its consumers and communities.