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Purpose
As a member of the store management team, assists the Store Manager in ensuring all operational, business, and personnel targets are achieved for the store. Oversees the daily operation of the store and assures compliance with all company policies and government legislation.
Key Responsibilities
- Supports the Store Manager in managing day-to-day operations, key performance indicators, and profit and loss expectations.
- Communicates and demonstrates adidas brand values, attitude, and culture.
- Implements corporate programs, initiatives, policies, routines, seasonal initiatives, and specific store needs.
- Assists with succession, recruiting, hiring, and training plans.
- Develops staff through performance feedback, coaching, training, and team building.
- Promotes a high-performance culture by setting expectations, sharing information, holding employees accountable, and setting goals.
- Develops action plans with the Store Manager and works to achieve objectives, deliverables, and timelines.
- Ensures training and execution across business operations, sales and customer service, and visual merchandising.
- Completes recordkeeping associated with applicants, new hires, payroll, performance appraisals, salary reviews, counselling, disciplinary actions, and employee separations.
- Shops competition regularly and works with the Store Manager to maximize inventory levels and styling selections.
- Supports wage-cost and expense control within assigned guidelines.
- Maintains cash-management accuracy, shrink control, store and product security, and POS system integrity.
- Maintains confidentiality of retail operating information.
- Ensures compliance with employment standards, health and safety guidelines, and adidas policies.
- Maintains the building and premises in a safe, organized, and clean manner.
- Develops communication with other retail store managers and adheres to visual merchandising guidelines.
- Performs other duties as assigned by the Store Manager and District Manager.
Knowledge, Skills and Abilities
- Proficient retail operational and selling skills.
- Retail business management, fiscal, and operational skills.
- Coaching and talent-management skills.
- Ability to prioritize and allocate resources effectively.
- Effective written and verbal communication and presentation skills.
- Ability to apply mathematical concepts, define problems, collect data, establish facts, and draw valid conclusions.
- Excellent computer skills, including MS Outlook, Word, Excel, and PowerPoint, with the ability to learn POS systems and web portals.
- Ability to work a varied schedule including weekends, evenings, statutory holidays, and additional hours during peak sales periods.
- Ability to lift up to 12 kg frequently and up to 25 kg occasionally.
- Understanding of in-store retail operations, cash procedures, and applicable government legislation.
Qualifications
College or University degree and 1 year of retail experience, preferably in the sporting apparel and footwear industry, or an equivalent combination of education and experience. Prior management and keyed experience is preferred.
Culture
At adidas, employees are encouraged to demonstrate courage, ownership, innovation, teamplay, integrity, and respect. The company emphasizes diversity, equity, and inclusion to foster belonging and reflect the communities it serves.