At adidas, we challenge the status quo and believe sport has the power to change lives. We foster a culture centered on creativity, confidence, collaboration, diversity, and inclusion.
Purpose
Assist with driving your store’s profitability by:
- Meeting or exceeding store sales and profit targets.
- Managing resources within the store to provide customers with a leading shopping experience.
- Driving the proper execution of established policies, procedures, initiatives, and directives.
Key Accountabilities
- Monitor store performance and allocate resources to drive profitability across sales and service, operations, people, or visuals.
- Use store and market data to make commercial decisions based on sound analysis and financial judgment.
- Support and coach the store team in operational best practices and creating a leading consumer experience.
- Understand consumer behavior and coach the team to meet or exceed consumer expectations.
- Create and drive a service culture centered on the consumer.
- Communicate and demonstrate adidas Brand Values and the NAM Retail Mission.
- Implement seasonal brand and product training and transfer knowledge into selling skills.
- Partner with the General Manager on HR planning, recruitment, onboarding, training, development, and succession planning.
- Set clear expectations and targets, analyze performance, provide feedback, and manage poor performance when necessary.
- Coach, motivate, and inspire the store team to accomplish store goals.
- Ensure compliance with operational policies and procedures and drive continuous improvement.
- Lead service by example and ensure effective consumer service management.
- Collaborate with peers and share best practices to support District team performance.
- Take advantage of opportunities for personal development and increased performance.
Knowledge, Capabilities, and Experience
- Competence in operating personal computers, POS systems, Microsoft Office, and related software.
- Knowledge of profit and loss statements and store KPIs.
- Strong interpersonal, communication, time management, problem-solving, and independent decision-making skills.
- Ability to build effective working relationships and maintain high performance standards.
- Ability to speak, read, comprehend, and write English.
- Reliable attendance and punctuality.
- Ability and willingness to travel domestically by car and air.
- Ability to work extended periods, typically 10–12 hours per day, during peak seasonal periods.
- Ability to frequently lift or move up to 25 pounds and occasionally up to 50 pounds.
Qualifications
- Four-year college or university degree in business, retail management, or a related field.
- At least 3 years of retail experience, including a minimum of 18 months of store management experience.
- Experience managing a high-level retail image and delivering an in-store consumer experience.
- Geographical mobility is preferred.
- Equivalent combinations of education and experience may be considered.
Benefits and Inclusion
adidas offers health and dental benefits, disability coverage, life and AD&D insurance, an Employee and Family Assistance Program, a retirement savings plan with employer match, education assistance, fitness reimbursement, annual performance bonuses, vacation increases with length of service, service awards, paid bereavement leave, and parental leave top-up for eligible employees.
adidas is an equal opportunity employer committed to diversity, equity, and inclusion. Accommodation is available throughout the recruitment and selection process upon request.