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At adidas, we challenge the status quo and foster a culture centered on creativity, confidence, collaboration, diversity, and inclusion.
Purpose
- Assist with driving store profitability by meeting or exceeding store sales and profit targets.
- Manage resources within the store to provide customers with a leading shopping experience.
- Drive the proper execution of established policies, procedures, initiatives, and directives.
Key Accountabilities
- Monitor resource allocation and organize processes to drive profitability across sales and service, operations, people, or visuals.
- Use store and market data, profit and loss information, and key performance indicators to make sound commercial decisions.
- Support and coach the store team in operational best practices and creating a leading consumer shopping experience.
- Understand consumer behavior and coach the team to meet or exceed consumer expectations.
- Create and drive a consumer-centered service culture while demonstrating adidas brand values and the NAM Retail Mission.
- Implement seasonal brand and product training and transfer knowledge into selling skills.
- Partner with the General Manager on human resources planning, recruitment, onboarding, training, development, and succession planning.
- Set clear expectations and targets, analyze performance, provide feedback, and manage poor performance.
- Coach, motivate, and inspire the store team to accomplish goals and maximize individual performance.
- Ensure compliance with operational policies and procedures and drive continuous improvement.
- Lead by example in providing highly visible and effective consumer service.
- Collaborate with peers and share best practices to drive district performance.
- Drive personal development and improve performance through available learning opportunities.
Knowledge, Capabilities, and Experience
- Excellent skills operating personal computers, POS systems, and software including Microsoft Office.
- Knowledge of profit and loss statements and store KPIs.
- Strong interpersonal, communication, time management, problem-solving, and independent decision-making skills.
- Ability to build effective working relationships and maintain high performance standards.
- Strong English reading, writing, comprehension, and speaking skills.
- Reliable attendance and punctuality.
- Ability and willingness to travel domestically by car and air.
- Ability to work extended periods, typically 10–12 hours per day during peak seasonal periods, and meet the stated physical requirements.
Qualifications
- Four-year college or university degree in business, retail management, or a related field.
- At least three years of retail experience, including a minimum of 18 months of store management experience.
- Experience managing a high-level retail image and delivering an in-store consumer experience.
- Geographical mobility is preferred.
- Equivalent combinations of education and experience may be considered.
Benefits and Inclusion
adidas offers health and dental benefits, disability and life insurance, an Employee and Family Assistance Program, a retirement savings plan with employer match, education assistance, fitness reimbursement, annual bonus eligibility, vacation increases with length of service, service awards, service time off, paid bereavement leave, and parental leave top-up for eligible employees.
adidas is an equal opportunity employer committed to diversity, equity, and inclusion. Accommodation is available upon request throughout the recruitment and selection process.