Area Sales Officer

Purpose of the Position

The Area Sales Officer is the point of contact for customers and handles the distribution of a brand or set of brands within assigned outlets. The role is responsible for building and maintaining strong professional relationships with customers, ensuring visibility, achieving sales targets, and delivering high-quality customer service to targeted channels.

Responsibilities

• Maintain complete and accurate outlet record cards for all calls.
• Review journey plans when territory boundaries change.
• Use questioning techniques to identify customer needs and use a prepared opening statement to engage customer interest.
• Follow the 6 Steps Outlet Execution Excellence process and ensure outlet-specific A2QVP2 execution KPIs are completed as required.
• Use outlet sales since the last call and activity forecasts to calculate recommended order quantities.
• Prospect for new outlets routinely.
• Engage in structured negotiations involving several variables to reach an agreement.
• Handle product complaints effectively and proactively according to the agreed process.
• Follow customer service standards and policies.
• Maintain a standardized customer folder for all customers.

Education and Other Qualifications

• Bachelor's degree in Business Administration or a related field.
• More than two years of experience in sales.
• Excellent skills in Microsoft Excel and PowerPoint.
• Self-motivated, with strong interpersonal and communication skills.
• Ability to lead the implementation of innovation.
• Ability to supervise and guide assigned staff, including organizing, prioritizing, and scheduling work assignments.
• Ability to maintain performance expectations given limited resources.
• Basic English communication skills.
• Myanmar language is required.