Advisor, Supply Chain Solutions & Business Design

Mercedes-Benz USA, LLC

Mercedes-Benz USA, LLC Corporate Headquarters, Atlanta, GA

Job Type Full-time

Experience 3-7 years

Posted 5 days 14 hours ago

3-7 years Level

About Us

Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team.

Job Overview

The role is responsible for leading business design, systems transformation, and process improvement initiatives supporting Parts Logistics and Logistics Center Operations within SAP Paragon. Serve as the primary liaison between business stakeholders, IT, and global project teams, translating operational requirements into scalable system and process solutions.

Provide business design leadership for the global SAP S/4HANA transformation, leveraging knowledge of existing Paragon functionality, integrations, data flows, and Parts Logistics processes. Evaluate current-state operations, identify process gaps and dependencies, and help define future-state solutions aligned with global standards and North American operational requirements.

Act as a key business lead throughout requirements definition, solution design, process alignment, testing, deployment, stabilization, training, and organizational change management. Lead cross-functional discussions, facilitate design decisions, communicate project impacts, and ensure business requirements are accurately represented.

Responsibilities

Business Design, Transformation & Supply Chain Solutions (50%)

Lead business process design, systems transformation, and continuous improvement initiatives supporting Parts Logistics and Logistics Center Operations.
Serve as the business design lead for enterprise transformation initiatives, including SAP S/4HANA programs.
Leverage expertise in Paragon, SAP ECC, and Parts Logistics processes to support current-state assessments, future-state design, and business transformation.
Partner with stakeholders, Logistics Centers, IT teams, and global process owners to define requirements and develop scalable supply chain solutions.
Facilitate process design workshops, fit-gap analyses, and cross-functional discussions.
Assess business impacts, operational risks, system dependencies, and process gaps.
Drive business readiness, testing, deployment, stabilization, training, and change management activities.

Operational Excellence & Business Process Improvement (30%)

Identify opportunities for process standardization, automation, technology enablement, and continuous improvement.
Evaluate processes and recommend solutions that improve efficiency, service levels, scalability, and operational effectiveness.
Serve as the primary liaison between Parts Logistics, Logistics Centers, IT, vendors, and business partners.
Support enterprise governance, business continuity planning, and operational readiness.
Develop and maintain process documentation, functional requirements, operating procedures, and training materials.

Strategic Collaboration Across Teams/Departments (10%)

Provide leadership with strategic insights, business impact assessments, and recommendations.
Coordinate stakeholders, subject matter experts, and project teams.
Present project status, decisions, risks, recommendations, and transformation updates to management and senior leadership.
Foster collaboration and promote innovation, continuous improvement, and operational excellence.

Qualifications

Bachelor's Degree from an accredited school or equivalent work experience, with emphasis on Business Management, Computer or Information Science, Information Technology, or Project Management.

Minimum 3–7 years of progressive experience in Supply Chain, Parts Logistics, Logistics Operations, Business Process Design, Enterprise Systems, or related fields. Minimum 5 years of SAP functional experience supporting logistics, inventory management, warehouse operations, transportation, order fulfillment, or supply chain processes.

Experience translating business requirements into scalable process and technology solutions.
Experience leading or supporting cross-functional projects, process improvements, or enterprise transformation initiatives.
Experience partnering with business stakeholders, IT organizations, and external vendors.
ERP modernization, SAP S/4HANA transformation, or large-scale implementation experience preferred.
Automotive, aftersales, dealer operations, parts distribution, or logistics experience strongly preferred.
Advanced knowledge of Parts Logistics, Logistics Center Operations, Inventory Management, Supply Chain Processes, Order Fulfillment, and Warehouse Operations.
Strong functional expertise in SAP ECC and working knowledge of SAP Paragon preferred.
Experience with traditional project management and Agile methodologies.
Strong analytical, problem-solving, strategic decision-making, collaboration, and continuous-improvement skills.

EEO Statement

Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of its team. The company provides equal employment opportunity to all qualified applicants and employees without regard to protected characteristics under applicable law.