Michelin
Inspire Motion for Life with Michelin!
A pioneer of engineered materials, Michelin is building the world’s leading manufacturer of life-changing composites and experiences. Join Michelin Thailand as an Account Manager B2C to move your career forward and contribute to a more sustainable world.
Why Michelin APAC?
- Career Progression: Build skills and experience to develop in new directions.
- Wellbeing and Inclusion: Work in a supportive, inclusive culture that creates space for collaboration and new ideas.
- Dynamic Global Brand: Contribute to products and experiences that transform everyday moments.
Our Sales Team
Michelin’s Sales teams create long-term value for customers, accelerate sustainable growth, and shape exceptional customer experiences. Teams partner with Marketing, Supply Chain, Digital, HR, and Finance while using data, CRM tools, and commercial capabilities to drive performance.
Mission
Develop and grow the business portfolio by geography, market segment, or customer type through the sale of products, services, and solutions to direct customers, indirect customers, professional end-users, and dealers.
Key Expected Achievements
Account Management
- Gather and analyze customer information to understand needs, requirements, and business drivers.
- Monitor and strengthen customer relationships and use feedback to improve future interactions.
- Identify and generate new business opportunities through industry tracking, market research, cold calling, and appointment setting.
- Build strong internal and external partnerships and foster proactive problem-solving.
- Expand customer buying centers and use cases while leading account planning.
- Develop communication and training initiatives for sales and marketing teams.
- Streamline account management processes to achieve sales objectives.
Opportunity Management
- Develop and execute sales action plans to convert leads into opportunities.
- Manage assigned territory by effectively allocating time and resources.
- Build territory and account development plans.
- Collect and share competitor and market intelligence.
- Maintain customer target lists and support strategic lead generation.
- Identify profitable growth opportunities and manage partnership agreements.
- Analyze business information, identify trends, and determine root causes of performance issues.
Product, Service and Industry Knowledge
- Position Michelin products and services competitively.
- Monitor related industries and assess their potential impact.
- Align product knowledge with customer needs to create tailored value propositions.
- Support troubleshooting of product-related issues.
Negotiation
- Conduct formal negotiations with internal and external stakeholders.
- Apply negotiation strategies tailored to stakeholders’ priorities and interests.
Customer Value Management
- Develop customer and channel promotions and programs that leverage brand insights and consumer preferences.
- Collaborate with sales strategy and planning teams on forecasting and opportunity maximization.
- Identify business opportunities using knowledge of clients, markets, products, and services.
- Coordinate business planning across functions and stakeholders.
Who We Are Looking For
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 3–5 years of experience in Sales or Account Management.
- Strong stakeholder management, interpersonal, communication, analytical, and problem-solving skills.
- Self-driven and independent, with an entrepreneurial mindset.
- Ability to work independently and collaboratively.
- Eagerness to learn, adapt, and take on new challenges.
- Experience developing and maintaining customer relationships with a focus on service excellence.
- Experience in project or account management, including planning, execution, and stakeholder engagement.
- Experience building and leveraging professional networks.
- Strong organizational skills and the ability to manage deadlines and priorities.
- Business proficiency in English and Thai.
- Able to drive and work upcountry.