Purpose & impact on organization
Contributes to meeting or exceeding store sales and KPI targets by working as part of the Stockroom team to ensure all stock is tagged, size cubed and stored in the correct place, on time and to company standards.
Key responsibilities
- Ensure all deliveries are processed in a timely manner.
- Maintain high standards of merchandising and housekeeping, and replenish sales floors within areas of responsibility.
- Work actively to meet or exceed store and individual targets using all available store resources.
- Meet or exceed customer expectations and boost sales and brand experience using the adidas customer service model.
- Create an emotional connection with every customer as a passionate and enthusiastic adidas Brand ambassador.
- Develop and use basic core and seasonal product knowledge in the service approach.
- Maintain an appealing, easy-to-shop environment through visual merchandising and housekeeping standards.
- Comply with store policies and procedures to maintain a safe shopping and working environment.
- Assist with deliveries and replenish the sales floor.
- Complete sales transactions quickly and accurately while following cash protection procedures.
- Minimize loss by maintaining sales floor awareness while serving customers.
- Collaborate productively and respectfully with team members to meet or exceed store goals.
- Complete compulsory training and apply learning on the job.
- Communicate a desire for ongoing learning and welcome opportunities to improve performance.
- Deputize for the stockroom manager in their absence.
Authorities
Not applicable.
Key relationships
- Customers
- Peers and supervisor
- Retail back office
Knowledge, capabilities and experience
Retail professional competencies.
Minimum qualifications
- Preferably 1–2 months of experience in a sports or fashion customer- and commercially focused retail environment.
- Basic numeracy, literacy and verbal communication skills.
- Stockroom experience desirable.
Adidas culture
At adidas, employees are encouraged to demonstrate courage, ownership, innovation, teamplay, integrity and respect. The company emphasizes diversity, equity and inclusion to foster belonging and connect authentically with consumers and communities.