Purpose & Impact on Organization
Contribute to meeting or exceeding store sales and profit targets by passionately inspiring consumer loyalty to the brand, effectively serving and selling to customers, and diligently executing store operations.
Key Responsibilities
- Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.
- Execute Brand Customer Service standards to meet or exceed customers’ expectations.
- Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values.
- Use seasonal brand and product knowledge effectively during sales interactions.
- Communicate product features, benefits, and unique selling points clearly to address customers’ needs and strengthen their connection to the brand.
- Adhere to all established policies and procedures.
- Execute and maintain established visual merchandising and in-store communication standards.
- Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor.
- Complete cash register transactions quickly and accurately.
- Minimize loss in both the stockroom and the sales floor.
- Perform all store operations in a safe, effective, and efficient manner.
- Collaborate productively and respectfully with team members.
- Complete all applicable training programs and effectively apply the learning on the job.
- Seek coaching and learning opportunities to continually improve performance.
Authorities
Not applicable.
Key Relationships
- Customers
- Peers and supervisor
Knowledge, Capabilities and Experience
Retail professional competencies, with additions based on market needs.
Minimum Qualifications
- Preferably 1–2 months of experience working in a sports or fashion customer- and commercially focused retail environment.
- Basic numeracy, literacy, and verbal communication skills, with additions based on market needs.
Adidas Culture
At adidas, employees are expected to demonstrate courage, ownership, innovation, teamplay, integrity, and respect. The company emphasizes diversity, equity, and inclusion to foster belonging and connect authentically with consumers and communities.